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          • I have been a patient of Dr Nandra for many years.
            Over this time the standard of care that I have received has always been truly outstanding.
            Other members of staff I have encountered, both reception and nursing have been friendly, very helpful and totally professional.

            William Powers 1/23/2019
          • Staff are very competent and friendly. Efficient use of IT for booking etc. Good location, plenty of parking. Would not hesitate to recommend the Practice

            Paul Smith 11/27/2018
          • The team at Rock House are very friendly and professional.
            The dentists take time and care in their work and offer great advice to keep your teeth healthy. Keep up the great work guys!

            Dav Seehra 8/17/2018
          • My first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank... read more

            Alan Mayor 2/16/2019
          • Excellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options... read more

            Ravi Dutt 8/10/2018
          • Went to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
            So impressed I have registered with...
            read more

            Karena Hampl 1/28/2019
          • I have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and... read more

            Patrick Bowers 11/20/2018
          • I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
            I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction.

            Peter Winfield 12/11/2018
          • I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!

            Rajan Chaudhry 8/09/2018
          • I had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly... read more

            Anna Randulff 1/25/2019
          • Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)

            Rosie Guru 11/25/2018
          • I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice.

            Stephanie Barker 8/20/2018
          • I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read more

            Geneva Carney 10/17/2018
          • This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.

            Simran Bhogal 8/13/2018
          • Having had bad experiences in the past I am never a regular patient. But the staff at Rock Dental really helped me overcome my fear and I have been smiling ever since! Highly Recommended!

            Joel Brown 1/06/2019
          • I am a nervous patient. I cry through the exam let alone any treatment!! Today these lovely people got me through an extraction with no sedation!!

            Fiona Berry 10/03/2018
          • Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.

            Martin Crossley 2/01/2019
        • Our team at Rock House Dental Practice in Tettenhall Wolverhampton
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    • Opening Hours
    • Monday8:30 AM — 5:30 PM
      Tuesday8:30 AM — 7:00 PM
      Wednesday8:30 AM — 5:30 PM
      Thursday8:30 AM — 5:30 PM
      Friday8:30 AM — 5:30 PM
      Saturday9:00 AM — 12:00 PM
      SundayClosed
    • William Powers Avatar

      I have been a patient of Dr Nandra for many years.
      Over this time the standard of care that I have received has always been truly outstanding.
      Other members of staff I have encountered, both reception and nursing have been friendly, very helpful and totally professional.

      William Powers 1/23/2019
  • Dental Portal

Rock House Dental Practice Privacy Policy

Rock House Dental Practice Privacy Policy

Privacy Policy DPA/GDPR 2018

This privacy policy applies to Rock House Dental Practice’s website at rockdental.co.uk (the “Website”). We at Rock House Dental Practice take your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Anoup Nandra at our address Rock House, The Rock, Tettenhall, Wolverhampton, WV6 8QB

By using the Website you consent to this.

We are registered with the Information Commissioner’s Office for this purpose.

Information we collect

We will collect personal data on this Website only if it is directly provided to us by you the user. For example, your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you complete an online form or are making a purchase from us.

Furthermore, we also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access. This includes, but is not limited to, traffic data, location data, weblogs and other communication data. This data will not identify you personally.

Use of your information

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

(a) If you are an existing customer, we may contact you with information about goods and services similar to those that were previously purchased;

(b) Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

(c) Where you have consented to receive our e-newsletters, from time to time to provide that to you.

Disclosure of your information

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in. In the case of a patient referral we may naturally need to share your information with a third party dentist, NHS or medical professional in order for your case to be assessed. We would never do this without your consent and full transparency.

Please be advised that we do not share information with any advertisers.

Controlling the use of your data

If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in above or email us at info@rockdental.co.uk at any time.

Where we store and transfer your data

As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services. For example, whilst booking an appointment when you are out of the country.

Disclosure of Data

We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

We may disclose your personal data outside of our group:

(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

(b) if Rock House Dental Practice’s business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer.

However any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient. Regardless, we have no plans to sell or merge at present.

Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

We will only use your personal data to communicate offers and news from Rock House Dental Practice if you have opted in to receive it. You can opt out at any time.

Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Use of cookies

Our Website uses cookies.

We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally - it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

Your rights

The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to info@rockdental.co.uk. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.

You have the right to change the permissions that you have given us in relation to how we may use your date. You also have the right to be forgotten. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to info@rockdental.co.uk.

Changes to this policy

We may update this policy to reflect changes to the website and customer feedback. We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Rock House, The Rock, Tettenhall, Wolverhampton, WV6 8QB or by email to info@rockdental.co.uk.

Version: May 2018

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