For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Anoup Nandra at our address Rock House, The Rock, Tettenhall, Wolverhampton, WV6 8QB
By using the Website you consent to this.
We are registered with the Information Commissioner’s Office for this purpose.
Information we collect
We will collect personal data on this Website only if it is directly provided to us by you the user. For example, your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you complete an online form or are making a purchase from us.
Furthermore, we also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access. This includes, but is not limited to, traffic data, location data, weblogs and other communication data. This data will not identify you personally.
Use of your information
We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
(a) If you are an existing customer, we may contact you with information about goods and services similar to those that were previously purchased;
(b) Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
(c) Where you have consented to receive our e-newsletters, from time to time to provide that to you.
Disclosure of your information
We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in. In the case of a patient referral we may naturally need to share your information with a third party dentist, NHS or medical professional in order for your case to be assessed. We would never do this without your consent and full transparency.
Please be advised that we do not share information with any advertisers.
Controlling the use of your data
If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in above or email us at firstname.lastname@example.org at any time.
Where we store and transfer your data
As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
Disclosure of Data
We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
We may disclose your personal data outside of our group:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if Rock House Dental Practice’s business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer.
Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
We will only use your personal data to communicate offers and news from Rock House Dental Practice if you have opted in to receive it. You can opt out at any time.
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to email@example.com. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
You have the right to change the permissions that you have given us in relation to how we may use your date. You also have the right to be forgotten. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to firstname.lastname@example.org.
Changes to this policy
Version: May 2018