Patient Service Award 2018
Rock House Dental Practice were very pleased to receive the Patient Service Award 2018 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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phoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was... read morephoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was and what my options were i was treated there and then. I would like to say a big big thank you to all the staff there that day what true professionals you all are and thank you all again read less
mark atkins 8/12/2019My first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank... read moreMy first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank you to all that dealt with me I would recommend for the great service I received. read less
Alan Mayor 2/16/2019I've been a patient here for 15 years and it's got better and better. Fantastic service from start to finish. I've recently had 4 implants and would recommend highly.
PAUL REEL 7/27/2019Staff are very competent and friendly. Efficient use of IT for booking etc. Good location, plenty of parking. Would not hesitate to recommend the Practice
Paul Smith 11/27/2018Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.
Roop Dulai 7/23/2019Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019Fantastic dentists who really care about their patients and try and do as much as they can to help! I have always been treated kindly by all of the staff and would recommend anyone to them.
Ashwin Jayna 5/26/2019I have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and... read moreI have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and the course of treatment available if additional work is required. She always puts you at your ease. read less
Patrick Bowers 11/20/2018Very happy with my dentist. I have been going for several years now and feel reassured by their professional approach. No work is forced on you. Always clear explanations, and clear pricing policy. Staff very good and helpful. Would recommend 100%.
Kate Emmerson 3/14/2020Highly recommended!!! The service from start to finish is impeccable topped off by a great team and experienced dentists to put you at ease! Thank you & keep up the hard work!!! :-)
Ricky Nandra 7/19/2019I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019The team at Rock House are very friendly and professional.
Dav Seehra 8/17/2018
The dentists take time and care in their work and offer great advice to keep your teeth healthy. Keep up the great work guys!This is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good humour, always a pleasure to visit for both treatment and... read moreThis is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good humour, always a pleasure to visit for both treatment and advice ~ Jim Johnston read less
Jubilee Automotive Group 5/15/2019Today I had my first appointment to see what work I needed doing and form a treatment plan, I'm an extremely nervous patient but I have to say this is a 5 star dentist with a 5 star service. The dentist I saw was brilliant! He was very clam and explained everything to me, I wasn't rushed and I left... read moreToday I had my first appointment to see what work I needed doing and form a treatment plan, I'm an extremely nervous patient but I have to say this is a 5 star dentist with a 5 star service. The dentist I saw was brilliant! He was very clam and explained everything to me, I wasn't rushed and I left not dreading my next few appointments. All the staff are very friendly and helpful and I would highly recommend this practice. read less
laura meredith 10/11/2019Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.
Martin Crossley 2/01/2019I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read moreI am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace and the time and dedication given in explaining what procedure I need to help me understand what need to be done is also Ace . Thank you for your care and professionalism. read less
Geneva Carney 10/17/2018Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)
Rosie Guru 11/25/2018I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
TheFreaking4 . 1/31/2020
Hopefully my next appointment with the hygienist will be as great!These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max.... read moreThese guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max. Integrity and care, exactly what you need in a dentist. read less
James Crowter 3/13/2019Great service and always friendly staff :)
Mark Hatton 12/11/2019
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :)
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.
Keith Dipple 9/10/2019- Contact Us
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