Emily Potts
Dental Nurse

JOHN WILLIAMSON

My dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I... read moreMy dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
I rang on Sunday morning to leave a message and was totally surprised when I got a call back an hour later. I discussed the problem and although they were fully booked, I was found a slot on Monday afternoon. The treatment was excellent and I was in and out in a matter of minutes.
The icing on the cake however was a call from the practice on Tuesday morning to enquire if everything was alright.
The level of customer service I received is almost unknown these days, so thank you and excellent work. read less - 10/10/2019

Karena Hampl

Went to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t... read moreWent to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
So impressed I have registered with the practice and won’t be going anywhere else again. read less - 1/28/2019

Angela Facer

Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that... read moreThank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help. read less - 4/23/2019

James Crowter

These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if... read moreThese guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max. Integrity and care, exactly what you need in a dentist. read less - 3/13/2019

Jennie Jones

I am a new patient at this Dentist and I am so impressed with the professionalism I have experienced. I was made to feel very relaxed and there was no pressure to decide what I wanted doing to my gapped teeth. The hygienist was very helpful and friendly and it... read moreI am a new patient at this Dentist and I am so impressed with the professionalism I have experienced. I was made to feel very relaxed and there was no pressure to decide what I wanted doing to my gapped teeth. The hygienist was very helpful and friendly and it was the best clean and polish I have ever experienced . This is just the first step to my future treatment and I feel very confident they are going to make me happy read less - 4/18/2018

Stuart Cross

Ultimate Halloween horror today. I went to the dentist this morning. It was a long job. I was given a local anaesthetic, layed back horizontally in the chair. Various clamps and grips were fixed in my mouth to keep my mouth open and my head still. Above me were three... read moreUltimate Halloween horror today. I went to the dentist this morning. It was a long job. I was given a local anaesthetic, layed back horizontally in the chair. Various clamps and grips were fixed in my mouth to keep my mouth open and my head still. Above me were three white bright lights. The surgeon set to work with her high speed drill. My mouth filled with water and I gasped to get my breath...Then.....Then I saw the WASP.
It circled me angrily, trying to get to the light.
Frantically I gasped and gurgled and pointed to the wasp .........
Just joking folks! Although there really was a big fat wasp in the surgery it was high on the ceiling and a familar sight to the team.
Excellent work done yesterday on my 4 front teeth. Thank you very much. read less - 11/01/2016

Ricky Nandra

Highly recommended!!! The service from start to finish is impeccable topped off by a great team and experienced dentists to put you at ease! Thank you & keep up the hard work!!! 🙂 - 7/19/2019

Mark Hatton

Great service and always friendly staff 🙂
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas 🙂 - 12/11/2019

manjinder sehra

I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read less - 7/19/2019

Jasbir Reehal

I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less - 7/24/2019

teaguey11

I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.
Thank you to Dr Nadra and the team. - 7/19/2019

Stephanie Barker

I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice. - 8/20/2018

Jubilee Automotive Group

This is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good... read moreThis is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good humour, always a pleasure to visit for both treatment and advice ~ Jim Johnston read less - 5/15/2019

Patrick Bowers

I have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always... read moreI have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and the course of treatment available if additional work is required. She always puts you at your ease. read less - 11/20/2018

Amarjit Dhillon

These guys are just great, highly recommended. After being turned away from my normal nhs practise, Anoop came to the rescue! - 8/18/2016

Roop Dulai

Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not... read moreGreat practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough. read less - 7/23/2019

Suki Virdi

I came to the practice a couple of weeks ago for the first time. The staff were very professional and welcoming and made the whole experience comfortable. All staff took their time to answer my questions and made me feel at ease. Will definitely go back. - 7/26/2019

Peter Winfield

I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I... read moreI had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction. read less - 12/11/2018