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How important are dental practice reviews?
Dental practice reviews matter! I would say that dental practice reviews are pretty important, providing that, they are genuine. Previously, choosing a good dental practice involved an element of luck. However, now with, the advent of technology, you can research the practice you are interested in.
Dental practice reviews – The TripAdvisor culture
I don’t book any holiday without checking out the reviews of the hotel on TripAdvisor, or a similar site. To me this is important.
As a result, I try to read the real holiday maker reviews, as opposed to the hotel sales pitch. Therefore, I feel more comfortable when making the booking; knowing that other people have enjoyed their stay.
With this in mind, choosing a dental practice is no different. It’s important that patients are aware of what other patients think. Positive and negative experiences count! Nobody wants to attend a dental practice with faulty equipment, unfriendly receptionists or dentists. Even more importantly, the practice’s own website is unlikely to say this about themselves. I believe what real people say, and it’s nice that our patients have this opportunity to do so too.
Google Street View
Our practice is in Tettenhall, Wolverhampton. It’s a lovely part of the world. A lovely village, tree lined streets and a beautiful high street.
However, don’t take my word for it. You can use google street view to check out our practice surroundings. I often use google street view when looking at businesses I wish to use to get an idea of their locality.
Google Reviews
Google reviews cannot be easily removed; therefore, they are pretty representative. Read our google reviews, or the reviews of any dental practice you are considering. This will help you to get a feel for the levels of service provision.Incidentally, we’re really proud to say that we have over 100 reviews of our practice!
Google Business Images
Often you will find images uploaded by patients or the owners of dental practice in the google places page. Take a look, see if the content is relevant and current. Click the link to see our business images.
Google Rating
The google star rating is a total of all the google reviews.
Facebook Reviews
If the business has a Facebook page, the likelihood will be that there are Facebook Reviews. Check them out. Click to see our Facebook page.
Yell.com, Yelp and Trustpilot
These are other business directories that offer the chance to review businesses. Search for the business you are looking for in these sites, to give you more opportunities to look for reviews. Click to see our yell.co.uk listing, or click to see our yelp.co.uk listing.
YouTube
Check to see if the practice you are considering has a YouTube page. Consequently, you may find patient testimonial videos, or even videos of the practice. With this in mind, you can find our YouTube page by searching for Rock Dental, or clicking here.
How to choose a dentist in Wolverhampton – read the dental practice reviews
Firstly, check out the practice website. Secondly, take a look at the review sites mentioned above. Therefore, you can build your own picture of the practice. Thirdly, it is also wise to ask friends and families for recommendations too.
Sound good? Finally, pop in visit the practice. Speak to the reception team. If the practice has a treatment coordinator, speak to them. As a result, this will all help you make a decision and choose the right dentist for you.
We hope you choose us!
Contact us – Your Friendly Wolverhampton Dentist with lots of dental practice reviews!
For more information, contact the practice via the contact us page.
Services
Reviews
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Today I had an emergency appointment due to severe tooth pain. I was seen almost immediately, which was a huge relief.
The whole team was extremely kind, professional, and caring. The dentist took a very personal and compassionate approach, explained everything clearly, and genuinely tried to help in a very stressful situation. I truly felt looked after and treated as an individual, not just another patient.
Despite the pain and stress, the atmosphere was calm and reassuring.
Outstanding service, very helpful staff, and a truly caring approach.
Thank you very much — I would highly recommend this practice to anyone in need of urgent dental care.
- I’m very happy with my experience with this dentist. I had two complex root canals done here. The results are excellent. The dentist was very reassuring and professional. The dentist even helped me out when I struggled to pay in full. I strongly recommend this dentist.
- This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.
- I hadn't been to the dentist for a very long time as the fear of going would make me so anxious. I spoke to a lovely dental nurse named georgina, she was so sweet and understanding with my situation. I had two extractions and it went so smoothly thank you Anoup and Georgina for making me feel so comfortable and not being judgemental that I abandoned my detal care due to fear of the dentist.
- I’ve been with Rock Dental for a long time. Today I went for a review of a root canal done last year by Dr Kristlee Fernandes. When it was done I couldn’t believe how painless the whole procedure had been. Kris put me at ease and was very gentle. All went well at today’s review so I know he did an excellent job. The practice is now at its new location (273 Tettenhall Road, Wolverhampton), which is beautifully appointed, spacious, warm and welcoming. All the staff are so friendly and helpful.
- Had a great experience with Rock Dental! All the staff are so friendly and reassuring, especially when having a tooth extraction recently they were fabulous throughout the process! I'd recommend the Rock Dental to my friends and family!
- I have been a patient at this practice for a number of years and have always found them to be caring and professional. Had my first appointment at their new location today. It's slightly nearer to town than the old location and is very smart and spacious. I'm sure that the treatment there will be as efficient as the old one.
- I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
Hopefully my next appointment with the hygienist will be as great! - I’m normally an anxious patient, but I had such a great experience at Rock Dental. The staff was really lovely and made me feel welcome right away. Damini, the hygienist, took care of me and was amazing, she and her nurse made sure I wasn’t feeling any discomfort and kept checking in throughout. I felt genuinely cared for and so much more at ease than usual. Highly recommend!!😁
- Great service and always friendly staff :)
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :) - As an anxious patient, I can't thank this practice enough. They seem to go above and beyond to put the patient at ease. They show no judgement, but all the staff I encountered were caring and compassionate, right from the minute I rang up and then stepped through the door.Treatment suggestions are gently made, and I received a phone call the morning after my emergency appointment to check how I was. I feel I can trust them, which says a lot. Grateful new patient!
- What a pleasant surprise.
A clean and modern practice.
Staff are courteous and procedures are explained fully, along with any available options.
My only negative is ... I wish I had been made aware of the practice much sooner. - A five star experience from start to finish. A service delivered in a professional, empathetic and informative manner. Communication was clear with no confusion, the treatment plan was informative and structured. Staff were professional, helpful and very supportive. I don't think I can think of a downside at this practice and have never been so happy to visit a dentist!
- I am a new patient at this Dentist and I am so impressed with the professionalism I have experienced. I was made to feel very relaxed and there was no pressure to decide what I wanted doing to my gapped teeth. The hygienist was very helpful and friendly and it was the best clean and polish I have ever experienced . This is just the first step to my future treatment and I feel very confident they are going to make me happy
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Professional and friendly staff dentist made you feel really calm and relaxed. Not a bad experience at all for a dentist will definitely be going back. -
Had to have an emergency appointment, followed up with an extraction. They were really accommodating and sympathetic, I got treatment really promptly. Even the procedure was ok because they paid great attention to pain relief .
- I came to the practice a couple of weeks ago for the first time. The staff were very professional and welcoming and made the whole experience comfortable. All staff took their time to answer my questions and made me feel at ease. Will definitely go back.
- I arrived at this practice as a highly anxious patient. I cannot praise them enough for how good they are with dental anxiety!! The receptionists are friendly and empathetic and all the dentists are talented. Since then I’ve had an extraction and root canals, all practically painless. Always great in an emergency and actually repair the problem and don’t just fob you off with antibiotics. Massive shout out to Simran, who always gets me out of pain and always provides amazing care. Erin
- Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.
- Went to rock house as struggling my nhs dentist to repair my slightly broken filling without them drilling out the entire tooth as they said it was major dental work. Rock house were absolutely brilliant, fitted me in and got it sorted with just a minor repair. Aron was really reassuring and very professional. I was so impressed I’m now moving to them to look after my teeth from now on.
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