Service Score Award 2018
Rock House Dental Practice were very pleased to receive the Service Score Award 2018 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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My dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
JOHN WILLIAMSON 10/10/2019
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
I rang on Sunday morning to leave... read moreMy dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
I rang on Sunday morning to leave a message and was totally surprised when I got a call back an hour later. I discussed the problem and although they were fully booked, I was found a slot on Monday afternoon. The treatment was excellent and I was in and out in a matter of minutes.
The icing on the cake however was a call from the practice on Tuesday morning to enquire if everything was alright.
The level of customer service I received is almost unknown these days, so thank you and excellent work. read lessI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read less
manjinder sehra 7/19/2019Staff are very competent and friendly. Efficient use of IT for booking etc. Good location, plenty of parking. Would not hesitate to recommend the Practice
Paul Smith 11/27/2018Another excellent experience. Dr Nandra, Dawn and the team are always friendly and professional and make a potentially nerve wracking experience, for the anxious-patient like me, relaxed and (almost!) enjoyable. I can't recommend Rock House highly enough. Thanks again for your care and kindness guys.
Samantha H 5/08/2019I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.
teaguey11 7/19/2019
Thank you to Dr Nadra and the team.I have been a patient of Dr Nandra for many years.
William Powers 1/23/2019
Over this time the standard of care that I have received has always been truly outstanding.
Other members of staff I have encountered, both reception and nursing have been friendly, very helpful and totally professional.I am a nervous patient. I cry through the exam let alone any treatment!! Today these lovely people got me through an extraction with no sedation!!
Fiona Berry 10/03/2018The team at Rock House are very friendly and professional.
Dav Seehra 8/17/2018
The dentists take time and care in their work and offer great advice to keep your teeth healthy. Keep up the great work guys!Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.
Roop Dulai 7/23/2019I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
Peter Winfield 12/11/2018
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction.Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)
Rosie Guru 11/25/2018This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.
Simran Bhogal 8/13/2018I cannot recommend this dentist highly enough. They are kind, considerate and eminently professional. They were also nothing short of amazing when my autistic son needed s wisdom tooth removed. They were so expert and understanding with him they removed the tooth without the need for a general anaesthetic and hospital visit. Brilliant.
Sheena Parry 8/13/2019Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.
Martin Crossley 2/01/2019Having had bad experiences in the past I am never a regular patient. But the staff at Rock Dental really helped me overcome my fear and I have been smiling ever since! Highly Recommended!
Joel Brown 1/06/2019I had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly... read moreI had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly recommended clinic. read less
Anna Randulff 1/25/2019Excellent. Needed emergency treatment after breaking a tooth/filling. Could not get in at NHS emergency surgeries.
A Jewkes 8/23/2019
Staff were friendly, helpful and welcoming. A very good service, though it comes at a price.Great service and always friendly staff :)
Mark Hatton 12/11/2019
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :)I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice.
Stephanie Barker 8/20/2018I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!
Rajan Chaudhry 8/09/2018
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019
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