Customer Service Award 2018
Rock House Dental Practice were very pleased to receive the Customer Service Award 2018 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
The team at Rock House are very friendly and professional.
The dentists take time and care in their work and offer great advice to keep your teeth healthy. Keep up the great work guys!
I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read moreI am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace and the time and dedication given in explaining what procedure I need to help me understand what need to be done is also Ace . Thank you for your care and professionalism. read less
Geneva Carney 10/17/2018I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!
Rajan Chaudhry 8/09/2018These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max.... read moreThese guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max. Integrity and care, exactly what you need in a dentist. read less
James Crowter 3/13/2019Very happy with my dentist. I have been going for several years now and feel reassured by their professional approach. No work is forced on you. Always clear explanations, and clear pricing policy. Staff very good and helpful. Would recommend 100%.
Kate Emmerson 3/14/2020I have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and... read moreI have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and the course of treatment available if additional work is required. She always puts you at your ease. read less
Patrick Bowers 11/20/2018Another excellent experience. Dr Nandra, Dawn and the team are always friendly and professional and make a potentially nerve wracking experience, for the anxious-patient like me, relaxed and (almost!) enjoyable. I can't recommend Rock House highly enough. Thanks again for your care and kindness guys.
Samantha H 5/08/2019
Excellent. Needed emergency treatment after breaking a tooth/filling. Could not get in at NHS emergency surgeries.
Staff were friendly, helpful and welcoming. A very good service, though it comes at a price.
Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)
Rosie Guru 11/25/2018Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.
Roop Dulai 7/23/2019This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.
Simran Bhogal 8/13/2018
I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction.
Absolute brilliant dentist, and has looked after myself and my daughter for a few years, would highly recommend the practice and the staff are very friendly to, makes you feel at ease especially the daughter as she can be nervous
vikki biggs 7/14/2019My first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank... read moreMy first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank you to all that dealt with me I would recommend for the great service I received. read less
Alan Mayor 2/16/2019I had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly... read moreI had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly recommended clinic. read less
Anna Randulff 1/25/2019
Went to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
So impressed I have registered with... read moreWent to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
So impressed I have registered with the practice and won’t be going anywhere else again. read less
I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
Hopefully my next appointment with the hygienist will be as great!
I cannot recommend this dentist highly enough. They are kind, considerate and eminently professional. They were also nothing short of amazing when my autistic son needed s wisdom tooth removed. They were so expert and understanding with him they removed the tooth without the need for a general anaesthetic and hospital visit. Brilliant.
Sheena Parry 8/13/2019Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019Having had bad experiences in the past I am never a regular patient. But the staff at Rock Dental really helped me overcome my fear and I have been smiling ever since! Highly Recommended!
Joel Brown 1/06/2019Monday | 8:30 AM — 5:30 PM |
Tuesday | 8:30 AM — 7:00 PM |
Wednesday | 8:30 AM — 5:30 PM |
Thursday | 8:30 AM — 5:30 PM |
Friday | 8:30 AM — 5:30 PM |
Saturday | 9:00 AM — 12:00 PM |
Sunday | Closed |
I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
Hopefully my next appointment with the hygienist will be as great!
Rock House Dental Practice were very pleased to receive the Customer Service Award 2018 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.