Customer Service Award 2018
Rock House Dental Practice were very pleased to receive the Customer Service Award 2018 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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Excellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options... read moreExcellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options were always clearly explained and we were always kept informed. My mother in law is now pain free and she is actually looking forward to returning for her next check up. A sincere big thank you to the whole team at Rock House Dental for their effort. Keep up the great work!! read less
Ravi Dutt 8/10/2018Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)
Rosie Guru 11/25/2018I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
Peter Winfield 12/11/2018
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction.I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019Fantastic dentists who really care about their patients and try and do as much as they can to help! I have always been treated kindly by all of the staff and would recommend anyone to them.
Ashwin Jayna 5/26/2019I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read less
manjinder sehra 7/19/2019Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.
Martin Crossley 2/01/2019Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.
teaguey11 7/19/2019
Thank you to Dr Nadra and the team.Very happy with my dentist. I have been going for several years now and feel reassured by their professional approach. No work is forced on you. Always clear explanations, and clear pricing policy. Staff very good and helpful. Would recommend 100%.
Kate Emmerson 3/14/2020Staff are very competent and friendly. Efficient use of IT for booking etc. Good location, plenty of parking. Would not hesitate to recommend the Practice
Paul Smith 11/27/2018These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max.... read moreThese guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max. Integrity and care, exactly what you need in a dentist. read less
James Crowter 3/13/2019Excellent. Needed emergency treatment after breaking a tooth/filling. Could not get in at NHS emergency surgeries.
A Jewkes 8/23/2019
Staff were friendly, helpful and welcoming. A very good service, though it comes at a price.I came to the practice a couple of weeks ago for the first time. The staff were very professional and welcoming and made the whole experience comfortable. All staff took their time to answer my questions and made me feel at ease. Will definitely go back.
Suki Virdi 7/26/2019Absolute brilliant dentist, and has looked after myself and my daughter for a few years, would highly recommend the practice and the staff are very friendly to, makes you feel at ease especially the daughter as she can be nervous
vikki biggs 7/14/2019Great service and always friendly staff :)
Mark Hatton 12/11/2019
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :)I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
TheFreaking4 . 1/31/2020
Hopefully my next appointment with the hygienist will be as great!I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice.
Stephanie Barker 8/20/2018I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!
Rajan Chaudhry 8/09/2018My first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank... read moreMy first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank you to all that dealt with me I would recommend for the great service I received. read less
Alan Mayor 2/16/2019
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019
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