Patient Service Award 2017
Rock House Dental Practice were very pleased to receive the Patient Service Award 2017 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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My first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank... read moreMy first visit was an emergency appointment, I spoke to them on the phone at 10:30 and I had been seen by 11:30. I was dealt with professionally and quickly with the best solution for me being their priority. I was disappointed with the price but I was presented with the options and made the best choice for me. Thank you to all that dealt with me I would recommend for the great service I received. read less
Alan Mayor 2/16/2019I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max.... read moreThese guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max. Integrity and care, exactly what you need in a dentist. read less
James Crowter 3/13/2019I have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and... read moreI have been a patient here for a few years and the service is always first rate. All of the staff make you feel very welcome as going to the dentist is not everyone's cup of tea. I usually see Kiran who is highly professional and extremely dedicated. She always clearly explains what she has found in her examinations and the course of treatment available if additional work is required. She always puts you at your ease. read less
Patrick Bowers 11/20/2018I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!
Rajan Chaudhry 8/09/2018I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.
teaguey11 7/19/2019
Thank you to Dr Nadra and the team.I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read less
manjinder sehra 7/19/2019I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
TheFreaking4 . 1/31/2020
Hopefully my next appointment with the hygienist will be as great!Staff are very competent and friendly. Efficient use of IT for booking etc. Good location, plenty of parking. Would not hesitate to recommend the Practice
Paul Smith 11/27/2018Absolute brilliant dentist, and has looked after myself and my daughter for a few years, would highly recommend the practice and the staff are very friendly to, makes you feel at ease especially the daughter as she can be nervous
vikki biggs 7/14/2019Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019I've been a patient here for 15 years and it's got better and better. Fantastic service from start to finish. I've recently had 4 implants and would recommend highly.
PAUL REEL 7/27/2019phoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was... read morephoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was and what my options were i was treated there and then. I would like to say a big big thank you to all the staff there that day what true professionals you all are and thank you all again read less
mark atkins 8/12/2019Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.
Keith Dipple 9/10/2019Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.
Roop Dulai 7/23/2019I have been a patient of Dr Nandra for many years.
William Powers 1/23/2019
Over this time the standard of care that I have received has always been truly outstanding.
Other members of staff I have encountered, both reception and nursing have been friendly, very helpful and totally professional.I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.
Peter Winfield 12/11/2018
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction.Excellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options... read moreExcellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options were always clearly explained and we were always kept informed. My mother in law is now pain free and she is actually looking forward to returning for her next check up. A sincere big thank you to the whole team at Rock House Dental for their effort. Keep up the great work!! read less
Ravi Dutt 8/10/2018I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read moreI am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace and the time and dedication given in explaining what procedure I need to help me understand what need to be done is also Ace . Thank you for your care and professionalism. read less
Geneva Carney 10/17/2018Highly recommended!!! The service from start to finish is impeccable topped off by a great team and experienced dentists to put you at ease! Thank you & keep up the hard work!!! :-)
Ricky Nandra 7/19/2019
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019
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