Patient Service Award 2017
Rock House Dental Practice were very pleased to receive the Patient Service Award 2017 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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Went to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
Karena Hampl 1/28/2019
So impressed I have registered with... read moreWent to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
So impressed I have registered with the practice and won’t be going anywhere else again. read lessI've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
TheFreaking4 . 1/31/2020
Hopefully my next appointment with the hygienist will be as great!This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.
Simran Bhogal 8/13/2018My dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
JOHN WILLIAMSON 10/10/2019
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
I rang on Sunday morning to leave... read moreMy dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
I rang on Sunday morning to leave a message and was totally surprised when I got a call back an hour later. I discussed the problem and although they were fully booked, I was found a slot on Monday afternoon. The treatment was excellent and I was in and out in a matter of minutes.
The icing on the cake however was a call from the practice on Tuesday morning to enquire if everything was alright.
The level of customer service I received is almost unknown these days, so thank you and excellent work. read lessI am a nervous patient. I cry through the exam let alone any treatment!! Today these lovely people got me through an extraction with no sedation!!
Fiona Berry 10/03/2018Fantastic dentists who really care about their patients and try and do as much as they can to help! I have always been treated kindly by all of the staff and would recommend anyone to them.
Ashwin Jayna 5/26/2019Excellent. Needed emergency treatment after breaking a tooth/filling. Could not get in at NHS emergency surgeries.
A Jewkes 8/23/2019
Staff were friendly, helpful and welcoming. A very good service, though it comes at a price.Great service and always friendly staff :)
Mark Hatton 12/11/2019
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :)phoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was... read morephoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was and what my options were i was treated there and then. I would like to say a big big thank you to all the staff there that day what true professionals you all are and thank you all again read less
mark atkins 8/12/2019I had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly... read moreI had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly recommended clinic. read less
Anna Randulff 1/25/2019I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice.
Stephanie Barker 8/20/2018I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read less
manjinder sehra 7/19/2019I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.
teaguey11 7/19/2019
Thank you to Dr Nadra and the team.I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read less
Jasbir Reehal 7/24/2019Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.
Angela Facer 4/23/2019Another excellent experience. Dr Nandra, Dawn and the team are always friendly and professional and make a potentially nerve wracking experience, for the anxious-patient like me, relaxed and (almost!) enjoyable. I can't recommend Rock House highly enough. Thanks again for your care and kindness guys.
Samantha H 5/08/2019Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.
Martin Crossley 2/01/2019Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.
Roop Dulai 7/23/2019I cannot recommend this dentist highly enough. They are kind, considerate and eminently professional. They were also nothing short of amazing when my autistic son needed s wisdom tooth removed. They were so expert and understanding with him they removed the tooth without the need for a general anaesthetic and hospital visit. Brilliant.
Sheena Parry 8/13/2019I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read moreI am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace and the time and dedication given in explaining what procedure I need to help me understand what need to be done is also Ace . Thank you for your care and professionalism. read less
Geneva Carney 10/17/2018
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.
Keith Dipple 9/10/2019- Contact Us
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