Patient Service Award 2017
Rock House Dental Practice were very pleased to receive the Patient Service Award 2017 from Whatclinic.
The team are very grateful that their hard work throughout the year has been recognised.
Posted in Awards
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- Went to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough xKarena Hampl 1/28/2019
So impressed I have registered with... read moreWent to This dentist today for an emergency appointment. Exceptional from receptionist to dentist. There’s no one more nervous about visiting the dentist than me and they made me feel completely at ease. Had to have the tooth extracted but my dentist Kiran made sure it was completely painless. Can’t thank you enough x
So impressed I have registered with the practice and won’t be going anywhere else again. read less - Excellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options... read moreExcellent!. Recently attended the practice with my mother in law who is extremely nervous. From the moment we stepped into the practice we were made very welcome. The staff were all very courteous and the level of care received by Dr Anoup Nandra was exceptional. He addressed her needs with great attention in a very calming manner. The treatment options were always clearly explained and we were always kept informed. My mother in law is now pain free and she is actually looking forward to returning for her next check up. A sincere big thank you to the whole team at Rock House Dental for their effort. Keep up the great work!! read lessRavi Dutt 8/10/2018
- Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.Keith Dipple 9/10/2019
- Highly recommend. Friendly atmosphere, informative and I felt completely at ease during procedures. My initial appointment back in January was an emergency. I was seen promptly by a fantastic dentist, who recommended a filling instead of a crown, which to me shows honesty and a care for saving as much of a tooth, over profit. I have since been back... read moreHighly recommend. Friendly atmosphere, informative and I felt completely at ease during procedures. My initial appointment back in January was an emergency. I was seen promptly by a fantastic dentist, who recommended a filling instead of a crown, which to me shows honesty and a care for saving as much of a tooth, over profit. I have since been back for hygiene appointment. Very thorough and I’m very pleased. Finally found a super dentist! read lessDiane Marie 6/29/2023
- I had used rock house for an emergency treatment and they seen me within an hour and managed to alleviate the pain. I then had a few more treatments too.Peter Winfield 12/11/2018
I had some concerns with one treatment but Anoup has gone above and beyond to ensure that this was rectified. I genuinely can’t fault their approach to customer satisfaction. - I had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly... read moreI had a wisdom tooth extracted at Rock House Dental Practice and am very happy with the service. Dr. Nandra was brilliant, it was all done in just a few minutes and I didn't feel a thing. Being in severe pain they managed to book me in for an appointment the day after I called in which was excellent. Highly recommended clinic. read lessAnna Randulff 1/25/2019
- I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read moreI was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if I eat too many sweets thank you all read lessmanjinder sehra 7/19/2019
- I have been a patient of Dr Nandra for many years.William Powers 1/23/2019
Over this time the standard of care that I have received has always been truly outstanding.
Other members of staff I have encountered, both reception and nursing have been friendly, very helpful and totally professional. - Great service and always friendly staff :)Mark Hatton 12/11/2019
All dental work and anything that needs to be checked or kept note of is always fully explained to me.
Thanks to everyone and Happy Christmas :) - I am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace... read moreI am most fortunate to have Rock Dental Practice as my surgery, since the first day I walked into their practice over three years ago, I have received nothing less than a very warm and courteous reception from all staff. I have required some dental work which was crucial, the time, care and the level of work done was Ace and the time and dedication given in explaining what procedure I need to help me understand what need to be done is also Ace . Thank you for your care and professionalism. read lessGeneva Carney 10/17/2018
- Great practice with very professional staff. Dr Nandra and his team always put my family at ease about trips to the dentist and even my 2 under 5 now enjoy their visits which is a result given they wouldn’t even go into the room on their first trip! Could not recommend the practice enough.Roop Dulai 7/23/2019
- I have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me... read moreI have been a patient for many years and would not go anywhere else, despite living some distance away. I recently visited the practice for a routine check up and, as always, all the staff are extremely professional, friendly and provide the utmost care possible. The team absolutely went out of their way to accommodate me. This included fitting me in as an emergency on a Saturday morning. I can thoroughly recommend this practice. Thank you Dr Nandra and the team. read lessJasbir Reehal 7/24/2019
- Having had a hard time with my last dentist I rang Rock House and was delighted that within a couple of rings the phone was answered. Receptionist listened intently to my problem and asked if could be there within the hour. Upon my arrival found plenty of car parking space. I was greeted by name and requested to fill in... read moreHaving had a hard time with my last dentist I rang Rock House and was delighted that within a couple of rings the phone was answered. Receptionist listened intently to my problem and asked if could be there within the hour. Upon my arrival found plenty of car parking space. I was greeted by name and requested to fill in form with my personal details. Then at the appointed time I was seen by the dentist. He gave a thorough examination and X-rays. He was very cooperative and professional. He outlined a course of treatment required which I found most informative as my old dentist had not identified any of my problems.Alan Purslow 9/06/2023
The whole experience was lovely and everyone was so nice. They obviously care about their patients and took me on as a new patient. read less - Absolute brilliant dentist, and has looked after myself and my daughter for a few years, would highly recommend the practice and the staff are very friendly to, makes you feel at ease especially the daughter as she can be nervousvikki biggs 7/14/2019
- This is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good humour, always a pleasure to visit for both treatment and... read moreThis is the preferred practice for both myself and my staff, the team at Rock House all have one thing in common, time for you. The treatment is always conducted with great care and explained in detail, a relaxed and professional atmosphere combined with a gentle air of good humour, always a pleasure to visit for both treatment and advice ~ Jim Johnston read lessJubilee Automotive Group 5/15/2019
- Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)Rosie Guru 11/25/2018
- I cannot recommend this dentist highly enough. They are kind, considerate and eminently professional. They were also nothing short of amazing when my autistic son needed s wisdom tooth removed. They were so expert and understanding with him they removed the tooth without the need for a general anaesthetic and hospital visit. Brilliant.Sheena Parry 8/13/2019
- phoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was... read morephoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was and what my options were i was treated there and then. I would like to say a big big thank you to all the staff there that day what true professionals you all are and thank you all again read lessmark atkins 8/12/2019
- I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!TheFreaking4 . 1/31/2020
Hopefully my next appointment with the hygienist will be as great! - I visited recently to have my wisdom teeth removed, the procedure was quick and comfortable. The practice is extremely well presented and all of the team are very friendly.teaguey11 7/19/2019
Thank you to Dr Nadra and the team.
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Monday 8:30 AM — 5:30 PM Tuesday 8:30 AM — 7:00 PM Wednesday 8:30 AM — 5:30 PM Thursday 8:30 AM — 5:30 PM Friday 8:30 AM — 5:30 PM Saturday 9:00 AM — 12:00 PM Sunday Closed Google Maps
Overall amazing experience from the first phone call with my enquiry being answered polity and professionally to the numerous reminders via text email and phone call (this was a lifesaver and much appreciated) the waiting room is clean and tidy. Then into my appointment now I’m not a fan of dentists but Dr Aron was calming from the moment I... read moreOverall amazing experience from the first phone call with my enquiry being answered polity and professionally to the numerous reminders via text email and phone call (this was a lifesaver and much appreciated) the waiting room is clean and tidy. Then into my appointment now I’m not a fan of dentists but Dr Aron was calming from the moment I walked in explained everything that she was doing and even managed to get me to have a deep clean/ scale and polish (first and last one of these was 14 years somewhere else). I’ve never been happier with the look of my teeth and this is only the first visit. read lessAdam Turner 9/19/2023
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